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What People Are Saying About Our Amazing Service

I would like to take the time to applaud your claims processor on her EXCELLENT service not just this but every time. She keeps me informed when she receives the claim and always responds to emails or calls if I have questions or concerns.

Mary
Member

I have particularly enjoyed working with (Proficient Benefit Solutions)…you have always offered me the highest levels of response and service. You have taken the lead in being helpful, and it was always greatly appreciated. I could go on about your help but it was always more than enough, more than I asked for and more than is normal in today’s world. Thank you so very much.

Felix
Employer

Anytime I have had to contact Proficient Benefit Solutions, whether by phone or e-mail, I have always been dealt with the utmost courtesy. It doesn't matter who I get in contact with, everyone is always helpful.

Laura
Employer

I wanted to express my pleasure at a fast response from your company. l emailed a dependent care form and asked a question about the turnaround of the reimbursement in the email, I did not honestly expect a prompt response and thought it about 50/50 that I would get a response at all. I was pleasantly surprised to see that Proficient Benefit Solutions responded promptly with the information I requested. I really appreciate it and kudos to your company for promoting good customer service!

David
Member

The customer service I get with Proficient Benefit Solutions is exceptional. They are always very helpful and quick to respond. I've never had any problems with any employees at Proficient Benefit Solutions.

DIane
Employer

I really appreciate the quick response and assistance to my request, by your staff. Great Customer Service!

Lily
Employer

Your COBRA Service Representative has given me excellent customer service in my interactions with her over the last 2-3 weeks.

Bill
Member
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FSA & HSA Resources

Below are two links to help you identify and purchase items available under an FSA & HSA Plan.

FSA & HSA Eligible Expenses

List of most common expenses

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FSA Store

The Largest Selection of FSA-Eligible Products

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Current Announcements

Proficient Benefit Solutions will be closed for the Thanksgiving holiday beginning Wednesday, November 24th at 3:00 PM Central. Normal business hours will resume on…

We will be closed September 6th in observance of Labor Day. We will resume regular business hours on Tuesday, September 7th. Have a safe and happy…

We will be closed Monday, July 5th in celebration of Independence Day. We will resume regular business hours on Tuesday, July 6th. We wish you all a fun, safe, and…

We will be closed Monday, May 31st in honor of the Memorial Day holiday. We will resume regular business hours on Tuesday, June 1st.Have a safe and happy…

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