I would like to take the time to applaud your claims processor on her EXCELLENT service not just this but every time. She keeps me informed when she receives the claim and always responds to emails or calls if I have questions or concerns.

I have particularly enjoyed working with (Proficient Benefit Solutions)…you have always offered me the highest levels of response and service. You have taken the lead in being helpful, and it was always greatly appreciated. I could go on about your help but it was always more than enough, more than I asked for and more than is normal in today’s world. Thank you so very much.

Anytime I have had to contact Proficient Benefit Solutions, whether by phone or e-mail, I have always been dealt with the utmost courtesy. It doesn't matter who I get in contact with, everyone is always helpful.

I wanted to express my pleasure at a fast response from your company. l emailed a dependent care form and asked a question about the turnaround of the reimbursement in the email, I did not honestly expect a prompt response and thought it about 50/50 that I would get a response at all. I was pleasantly surprised to see that Proficient Benefit Solutions responded promptly with the information I requested. I really appreciate it and kudos to your company for promoting good customer service!

The customer service I get with Proficient Benefit Solutions is exceptional. They are always very helpful and quick to respond. I've never had any problems with any employees at Proficient Benefit Solutions.

I really appreciate the quick response and assistance to my request, by your staff. Great Customer Service!

Your COBRA Service Representative has given me excellent customer service in my interactions with her over the last 2-3 weeks.