We understand that as daily routines change to help slow the spread of COVID-19, you’ll need easy ways to communicate with us. Please know, we are here and available to you.
Take a moment to register for the Proficient Connect online portal and Smart Phone App, if you haven’t already. Doing so will ensure you have the most up to date information regarding your account available to you at your fingertips. Also, it provides a quick and easy way for you to submit your claims and/or itemized receipts electronically right from your phone, tablet, or desktop. With the Proficient Connect you can:
- Submit Claims
- Attach itemized receipts to your pending transactions
- Check your Balance
- View Communications
We recommend that you use Proficient Connect to submit your claims and itemized receipts, rather than the US Postal Service, especially during these uncertain times. The Proficient Connect App and Portal provide the best method for a speedy reimbursement.
You are a valued member of the Proficient Benefits family. Our team is available to you anytime during business hours. Please know that we are doing everything we can to ensure continuity in serving you especially during these unprecedented times we are living in.