Important Information to Know

We are making the necessary operational changes to ensure that our employees and our clients remain safe and healthy and that we continue to serve our clients without delay or interruption during this COVID-19 pandemic. Click the "updates" button below to read the latest.

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What People Are Saying About Our Amazing Service

I would like to take the time to applaud your claims processor on her EXCELLENT service not just this but every time. She keeps me informed when she receives the claim and always responds to emails or calls if I have questions or concerns.

Mary
Member

I have particularly enjoyed working with (Proficient Benefit Solutions)…you have always offered me the highest levels of response and service. You have taken the lead in being helpful, and it was always greatly appreciated. I could go on about your help but it was always more than enough, more than I asked for and more than is normal in today’s world. Thank you so very much.

Felix
Employer

Anytime I have had to contact Proficient Benefit Solutions, whether by phone or e-mail, I have always been dealt with the utmost courtesy. It doesn't matter who I get in contact with, everyone is always helpful.

Laura
Employer

I wanted to express my pleasure at a fast response from your company. l emailed a dependent care form and asked a question about the turnaround of the reimbursement in the email, I did not honestly expect a prompt response and thought it about 50/50 that I would get a response at all. I was pleasantly surprised to see that Proficient Benefit Solutions responded promptly with the information I requested. I really appreciate it and kudos to your company for promoting good customer service!

David
Member

The customer service I get with Proficient Benefit Solutions is exceptional. They are always very helpful and quick to respond. I've never had any problems with any employees at Proficient Benefit Solutions.

DIane
Employer

I really appreciate the quick response and assistance to my request, by your staff. Great Customer Service!

Lily
Employer

Your COBRA Service Representative has given me excellent customer service in my interactions with her over the last 2-3 weeks.

Bill
Member
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FSA & HSA Resources

Below are two links to help you identify and purchase items available under an FSA & HSA Plan.

FSA & HSA Eligible Expenses

List of most common expenses

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FSA Store

The Largest Selection of FSA-Eligible Products

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Current Announcements

We will be closed Monday, September 7th in recognition of Labor Day. We will resume regular business hours on Tuesday, September 8th. Thank you!

Proficient Benefit Solutions will be closed Friday, July 3rd in celebration of the July 4th holiday. We will resume regular business hours on Monday, July 6th. We want to…

We will be closed Friday, April 10th in observance of Good Friday. We will resume regular business hours on Monday, April 13th. Have a happy Easter weekend and stay…

Right now, the health and wellbeing of our employees, our clients, and the participants we serve are our primary concern. We continue to monitor and respond to the latest…

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